Alice Chin – pharmacy technician on duty the evening that Francis Abbott's prescription was filled.

(Background) I have been a pharmacy technician for 8 years, six years here at Sunshine Community Pharmacy.

I feel horrible about what happened to Mrs. Abbott - she is such a nice lady. 

Well, the night when her prescriptions got mixed up, I was supposed to be at work at 5:00.  When I was getting ready to leave, about 4:30, my car wouldn't start.  I saw one of my neighbours outside and we tried to boost my car, but it didn't work – so I ran inside and phoned Evelyn to tell her I would be late – that would have been at about 20 to 5.   My boyfriend usually gets home about 5:30 or so, so I told Evelyn I would be there by 6:00.   She was really nice about it and said she would stay until I got there.  I called my boyfriend and he said he would try to get home a bit early.  He did get home a little early and I ended up getting to work at about 5:45. 

Evelyn was telling me about what stage all the current work was at – Mrs. Abbott came in as Evelyn and I were talking and Vijay went over to give her the medications and speak with her.  Evelyn left about 6 I think and the rest of the evening was busy, but not too bad.  We are used to being busy with phone calls, helping customers, and actually filling prescriptions.

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